Terms & Conditions
Welcome to **FIRST CARE DIAGNOSTIC LAB**. By accessing or using our website www.1stcarelab.in and our diagnostic services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Services
**FIRST CARE DIAGNOSTIC LAB** provides blood sample collection, diagnostic testing, health checkup packages, and online report access. All services are subject to availability and medical requirements.
2. Appointments & Sample Collection
* Appointments can be booked online, by phone, or through our website.
* Home sample collection is available in selected service areas.
* Customers must provide accurate personal and medical information for testing purposes.
* Delays may occur due to unforeseen circumstances, and we will make reasonable efforts to inform you.
3. Payments
* All payments for diagnostic services must be made through approved payment methods.
* Online payments are processed through secure third-party payment gateways.
* Prices for tests and packages are subject to change without prior notice.
* Payment confirmation does not guarantee report delivery until the test process is completed.
4. Test Reports
* Diagnostic reports are provided based on the samples collected and tested.
* Report delivery timelines may vary depending on the type of test.
* Customers are responsible for checking the accuracy of their personal details in reports.
* Test reports should not be considered a substitute for professional medical advice.
5. Cancellation & Refund Policy
* Test bookings can be cancelled before sample collection.
* Refund eligibility depends on the stage of service completion.
* No refund will be issued once the sample has been collected or testing has started, except in special cases approved by management.
6. User Responsibilities
By using our services, you agree:
* To provide true and accurate information
* Not to misuse the website or attempt unauthorized access
* Not to upload harmful content or misuse online payment systems
7. Limitation of Liability
**FIRST CARE DIAGNOSTIC LAB** shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, delays, or website interruptions.
8. Privacy
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal and medical information.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be published on our website.
10. Contact Information
For any questions regarding these Terms & Conditions, contact us:
**FIRST CARE DIAGNOSTIC LAB**
Ludhiana, Punjab, India
info@1stcarelab.in
9803444148
By using our website and services, you agree to these Terms & Conditions.