Privacy PolicyAt FIRST CARE DIAGNOSTIC LAB (“we,” “our,” or “us”), accessible at 1stcarelab.in, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or diagnostic services.
1. Information We CollectWe may collect the following information:Personal details such as name, phone number, email address, age, and genderBilling and payment information for online paymentsMedical and diagnostic test-related informationCommunication details submitted through contact forms or inquiriesWebsite usage data such as IP address, browser type, and cookies
2. How We Use Your InformationWe use your information to:Process lab test bookings and sample collection requestsProvide diagnostic reports and health-related updatesProcess secure online payments through payment gatewaysImprove our services and website experienceContact you regarding appointments, reports, and customer support
3. Payment InformationFor online payments, we use secure third-party payment gateways. We do not store your debit card, credit card, or banking details on our servers. All payment transactions are processed through secure and encrypted payment systems.
4. Data SecurityWe implement strict security measures to protect your personal and medical information from unauthorized access, misuse, or disclosure. However, while we strive to protect your data, no online system is completely secure.
5. Sharing of InformationWe do not sell, rent, or trade your personal information. Your data may only be shared with authorized medical professionals, testing staff, or service providers when required for providing our services or complying with legal obligations.
6. CookiesOur website may use cookies to improve user experience and analyze website traffic. You can disable cookies through your browser settings if you prefer.
7. Your RightsYou have the right to:Access your personal informationRequest correction or updates to your informationRequest deletion of your data where legally applicable
8. Contact UsIf you have any questions regarding this Privacy Policy, you can contact us:FIRST CARE DIAGNOSTIC LAB
Ludhiana, Punjab, India
info@1stcarelab.in
9803444148By using our website and services, you agree to this Privacy Policy.
